How can I pay?

  • Cash on delivery minimum order €100 up to €4,999.99 (not valid for Velux, Scrigno, Furniture Beta and some Building Materials)
  • 3 installments with Klarna
  • 3 installments with Scalapay
  • Paypal
  • Credit card
  • Bank transfer
  • Satispay (10% CashBack for 1 order)

Click here for more info

Insert your data when ordering, you will find the appropriate fields at checkout. Once issued, the invoice will be sent to you and automatically transmitted to SDI.

For customers who provide billing information at a later time than the order has been processed, please note that Not it will be possible to accept requests for invoicing after the deadline ten days from the escape of the order.

To take advantage of the tax deduction for the purchase of doors, it will be sufficient to indicate your Tax ID code and at check out choose, among the payment options, the bank transfer.

The reason for payment must be specified order number, so that everything will be reported in the transport document and then in the invoice.

Here you can find more details

Products to Order or Customizable on Emmeti Store

A "made to order" product is an item that is not immediately available in stock and is ordered directly from the supplier only after you have made your purchase. This may result in longer delivery times than products that are available for immediate delivery.

To order a customizable product, select the customization options available on the product page (such as size, color, engraving, etc.) and add the item to your cart. If you have special requests not covered by the standard options, please contact us directly to discuss your specific needs.

Delivery times for made-to-order or customizable products may vary based on the complexity of the customization and supplier availability. We will provide you with an estimate of delivery times at the time of ordering or shortly after receiving your order.

If you do not find the desired spare part, you can contact us directly for assistance. Please provide the product model and serial number to help us identify the correct part.

Delivery times for spare parts may vary depending on supplier availability and the type of component requested. In general, we will provide you with an estimate of delivery time at the time of ordering or shortly after confirmation.

Shipping

  • Shipping to Italy: Shipping is free for orders over 75 €.
  • Shipping to Europe: Shipping is free for orders over 100 €.

If your order exceeds these thresholds, shipping will automatically be free during the checkout process.

For more information click here

Take advantage of our PRIME Shipping service and receive your products by 12pm the day after your order! Order today and enjoy the speed and reliability that only our PRIME service can offer.

Terms and Conditions:

  • Offer valid only for orders placed before 2pm.
  • Not valid for islands (not available for Calabria, Sardinia and Sicily) and hard-to-reach areas.
  • Not valid for products with delivery times listed as 8-10 days.

Choose the speed and convenience of PRIME Shipping and receive your purchases in record time!

Do you ship to the UK?

  • United Kingdom: We ship all orders over 500 for free 200 pounds for non-bulky materials, such as power tools and hardware equipment.

Do you ship outside the European Union?

  • Non-EU countries: Yes, we also ship outside the European Union. However, customs regulations require that any duties and taxes are the responsibility of the customer, as stated in our terms and conditions.

Are there minimum order limits in some countries?

  • Norway: It is possible to place orders greater than 3000 kr.
  • United Kingdom: Orders must be greater than 135 £.
  • Italy: For national shipments we use the courier TNT.
  • Abroad: For international shipments we rely on FedEx.
  • Bulky materials: For large materials we use SUSA Transport.

Delivery times may vary depending on the destination and the type of material shipped. For precise information on delivery times, please write to us. We will be happy to provide you with all the necessary details.

Returns & Withdrawal

At Emmeti Store, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with the product received, you can return it within 14 days from the date of delivery. To initiate the return process, please contact us by email providing your order number and the details of the product you wish to return.

The product must be returned in its original packaging, complete with all accessories and documentation.

The product must be in new and unused condition.

Return shipping costs are the responsibility of the customer, unless the product is defective or was sent in error.

Once we have received the returned product and verified its condition, we will proceed with the refund within 14 days. The refund will be made using the same payment method used for the initial purchase. We will notify you by email when the refund has been issued.

Customer support

Write to us via the site chat

Send a message

Send us an email to ordini@emmetistore.it